AISMatch ("we", "us") is the data controller for the personal data described in this policy. The Service is operated by Ergeshov Bayaman.
For any privacy matter, contact us at aismatch.app@gmail.com, via https://legal.aismatch.ru/delete-account/, or in-app Support (Profile → Settings).
This Privacy Policy explains what personal data AISMatch collects, why we process it, who we share it with, how long we keep it, and what rights you have.
AISMatch is a dating and matching application. We process profile, communication, and usage data to operate the Service and provide AI-assisted features. This policy applies to residents of the European Economic Area, the United Kingdom, Switzerland, and, where applicable, other jurisdictions.
Account & authentication: your email address and either a password or, if you sign in with Google, the details your Google account provides (email address, name, profile photo link and Google account identifier); accounts are managed by our authentication provider. At registration we may also collect your display name. If you sign in with Google, the app fills in your new profile with your Google name and uploads your Google profile photo to our servers as its first photo; you can change both before you save the profile.
Profile data: name, date of birth (used to check that the date you enter corresponds to an age of 18 or older, and to compute your age), gender, height, country, city, bio, photos, education level, university, activity sphere, job title and workplace, nationality, body type, smoking and alcohol habits, children status, marital history, living situation, search goal, social media handles, sports, travel history and preferences, favorite movies/books/songs, and free-text "thoughts".
Personality data: if you take the optional tests, your answers to the Big Five questionnaire and to the "16 personalities" quiz (including any answers you write in your own words), the resulting scores, and a personality portrait generated with AI.
Communication: text and voice messages, voice transcriptions, chat metadata, and read states.
Usage & AI data: search queries, AI chat history, match interactions, AI usage units, app version, and diagnostic logs needed to operate the Service.
Device data: push notification tokens, and the IP address and technical details of each request to our servers, which are recorded in server logs.
Face checks: when you save your profile, the app checks on your device that your main photo shows one face. Profile verification is optional: if you choose it, the app uses your front camera to check that a live person is present and compares your face with your main profile photo. These checks run on your device; camera images and the face measurements calculated from them are not sent to our servers. Our server keeps only the verification status and which profile photo it applies to. If you change your main photo, the verified badge is removed unless the app confirms on your device that the new photo shows the same person. When you verify your profile on Android, the app also obtains a Google Play Integrity token, which our server sends to Google to confirm that the request comes from our genuine app.
Subscription data: your plan (with or without a subscription) and your AI usage counters. In-app purchases are not currently available, and we do not receive or store payment-card numbers.
Support & reports: support requests you submit, reports you file about other users, the users you block, any feedback about a future subscription that you send us, and requests sent through the account deletion form on our website (the email address and message entered).
Location: only the country and city you manually select. We do not access your device GPS location or precise coordinates.
We do not intentionally collect government ID numbers or precise location. Please do not include such information in free-text fields.
To create and display your profile, enable search and matching, deliver chats and notifications, enforce usage limits, apply the blocks you set, and store the reports and support requests you submit.
To provide the AI features described in section 6, to transcribe voice messages, and to compute the text embeddings used for search and matching.
To improve safety, prevent abuse, comply with legal obligations, and maintain the security and reliability of the Service.
We process your personal data on the following legal bases under Article 6 of the GDPR:
Performance of a contract (Art. 6(1)(b)): providing your account, profile, matching, chat, and subscription features.
Consent (Art. 6(1)(a)): for push notifications, which you can allow or refuse in your device settings and turn off in the app's notification settings. You may withdraw consent at any time.
Legitimate interests (Art. 6(1)(f)): ensuring safety and security, preventing fraud and abuse, improving the Service, and processing support requests.
Legal obligation (Art. 6(1)(c)): retaining data where required by law or to respond to lawful requests.
AI features send text to our AI provider, OpenAI, which generates the responses. What is sent depends on the feature:
AI search and Picks: your request (for Picks, a summary of your profile) and up to 20 earlier messages of the AI search conversation, your profile, and the profiles of candidates found for the request or already shown to you, together with their internal identifiers. From each profile the following can be sent: name, gender, age, country, city, nationality, height, search goal, children, relationship history, living situation, work, occupation, workplace and job title, education and university, field of activity, body type, smoking and alcohol habits, sports, personality-test scores, bio, favorite movie, book and song, countries visited, travel answers and notes ("thoughts"). In the same way, your profile can be sent as a candidate profile when other people use AI search or Picks. Email addresses and phone numbers in this text are replaced with placeholders.
Chat AI assistant: when a participant of a chat uses it, the most recent messages of both participants of that chat (30 by default, at most 60), excluding messages deleted by their sender. Voice messages are included as their transcripts; audio is not sent. Each message is labelled only as "you" or "the other person", without names or account identifiers, and is cut to 1,000 characters; the whole conversation is cut to its last 6,000 characters. When you ask the assistant a question, your question and up to 20 earlier messages of your conversation with the assistant are also sent. Email addresses and phone numbers are replaced with placeholders, which can also hide other long numbers such as dates; the stored messages are not changed. The other participant is not notified when the assistant is used.
Profile AI agent: your profile (name, gender, age, height, city, bio, education and university, field of activity, nationality, work, workplace and job title, search goal, body type, smoking and alcohol habits, children, relationship history, living situation, sports, travel answers, favorite movie, book and song, and notes) and the number of your photos, up to 12,000 characters in total, together with your messages to the agent and up to 20 earlier messages of that conversation. Email addresses and phone numbers in this text are not removed.
Personality tests: the test statements together with the answers you write in your own words (each cut to 500 characters, with email addresses and phone numbers replaced with placeholders) and your scores, to interpret free-text answers and to write your personality portrait.
Not sent to the AI provider: photos, voice recordings, your date of birth and your account email address. Voice messages are transcribed, and the text embeddings used for search are computed, on our own servers; transcripts reach the AI provider only as part of the chat text described above.
AI outputs are generated automatically and may be stored as part of your search history or chat logs. AI suggestions are assistive only: they do not produce legal or similarly significant decisions about you, and you remain in control of whom you contact.
We do not train our own AI models on your personal data.
We use the following service providers, which receive the data described:
Supabase: database and user authentication.
Hetzner: hosting of our servers, which store photos and voice messages and run voice transcription and the computation of search embeddings.
OpenAI (United States): AI features, as described in section 6.
Expo: delivery of push notifications (on Android, through Google Firebase Cloud Messaging) and of app updates. A notification about a message or chat request contains the sender's name and photo and the beginning of the message (for a voice message, of its transcript).
Google: Sign in with Google, if you use it, and Play Integrity checks when you verify your profile (see section 3).
RevenueCat: subscription status for Google Play subscriptions, linked to your internal account identifier. In-app purchases are not currently offered.
Sentry: error reports and performance data from our servers. They can contain the error message, the address and parameters of the request (including internal identifiers of accounts, chats and messages, and search text) and server log entries; request bodies, cookies, and AI prompts and responses are excluded.
We may disclose information if required by law, to protect users and the Service, or in connection with a merger or asset sale with notice where required.
We do not sell your personal data.
Some service providers are located outside the European Economic Area. Where personal data is transferred outside the EEA, we rely on appropriate safeguards such as standard contractual clauses and processor agreements required by the GDPR.
We keep personal data for the following periods:
Account and profile data: kept while your account exists. When you delete your account, the data listed in section 12 is deleted from our database and servers; deletion starts immediately, and if a step fails it is retried automatically. Copies may remain in backups made by our database provider until those backups are replaced.
Messages: kept while the chat exists, that is, until the account of either participant is deleted. When you delete a message you sent, it disappears from the chat for both participants and its voice file is deleted, but its text and transcript remain in our database until the chat is deleted; deleted messages are not sent to the AI provider. "Hide chat" removes a conversation only from your own chat list: its messages are not deleted, and the other participant keeps the history.
Subscription records: in-app purchases are not currently available. Your plan and usage counters are kept while your account exists. Records of subscription events received from our subscription provider, if any, have no automatic deletion period and are kept after account deletion.
Server logs: our servers keep technical logs (for example IP addresses, request addresses and internal account identifiers) in files of limited size, and older entries are deleted as new ones are written. Error reports are stored by Sentry (see section 7).
Notes, saved AI search conversations, Picks and personality-test results: kept until you delete them, where the app allows this, or until you delete your account.
Support requests: kept until your account is deleted. Reports: kept until the account of the person who filed the report or of the reported person is deleted. Blocks: kept until you unblock the person or either account is deleted.
Requests sent through the account deletion form on our website: kept with no automatic deletion period.
We apply technical and organizational measures, including encryption in transit (HTTPS) and access controls.
No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, to data portability, and to object to processing or withdraw consent where applicable.
You can update profile fields in the app, delete your account in Profile settings, and contact us via Support for other requests. We will respond within the timeframes required by law.
You also have the right to lodge a complaint with your local data protection supervisory authority.
You can delete your account at any time in the app: Profile → menu (⋮) → Delete profile. Deletion cannot be undone and starts immediately; if a step fails, it is retried automatically. It deletes your sign-in account, profile and photos, notes, personality-test results, saved AI search conversations, Picks, support requests, reports and blocks, and every chat you took part in, with all of its messages and voice messages, for both participants.
Kept after deletion: records of subscription events received from our subscription provider, if any; requests sent through the account deletion form on our website; an internal record of the deleted account's identifier, used to block old sign-in sessions; server logs and error reports, which can contain that identifier; profile cards (for example name, age, city, bio and the AI's explanation) saved before the deletion in other users' AI search conversations or Picks; and copies in our database provider's backups until those backups are replaced.
Users who have uninstalled the app can request deletion by contacting us at https://legal.aismatch.ru/delete-account/ or via the account deletion link published in the app store listing.
AISMatch is intended exclusively for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we learn that a minor has created an account, we will delete it.
We may update this Privacy Policy. Material changes will be communicated in-app. Continued use after the effective date constitutes acceptance.
Privacy requests: use in-app Support (Profile → Settings) or contact us at https://legal.aismatch.ru/delete-account/.